“That’s Not What I Said!”: Foundations of Interpersonal Communication

Tuesday, June 19, 2012 ♦ 1 pm Eastern / 10 am Pacific ♦ 60 min

Early Registration: https://oclc.webex.com/oclc/onstage/g.php?t=a&d=717191052

Our personalities affect how we view and relate to the world. Each of us have different learning and communication styles, fears, insecurities and defense mechanisms. This presentation will provide you with the tools to recognize your own and others’ differences and become more aware of how they affect your relationships with customers and co-workers.
Presented by: Melissa Powell, independent librarian, biblioease.com

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