Developing Online Patron Tutorials (Online)

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Note: If this time doesn’t fit your schedule, you can find this and other programs in the WebJunction archive at

Online patron tutorials can be valuable resources for directing your patrons to information of all kinds. This webinar will provide you with great tips for designing and implementing tutorials as part of your library’s offerings. A tutorial can be a quick 90-second video demonstration or an hour-long training resource. The options are endless and there are many opportunities for creating resources that are specific to your patrons and that also help staff to highlight great resources even without face-to-face patron interaction. Tutorials can be created with both purchased and free software and this session will explore the different options that are available and how to choose the right tool for your library. You will hear tips about the development of tutorials including patron needs and topic selection, how to promote and implement these resources and evaluating the effectiveness of the new resources.

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