Listen Now! Handling Angry Customers with Tact & Skill (SWFLN)

The Handling Angry Customers with Tact and Skill webinar explores our dealings with other people by defining the source of their anger and difficult behavior, (hint: it’s not usually the person, it’s their behavior) and gives you a step-by-step approach to help you effectively diffuse and resolve these situations.

“Unlimited Access”! It’s as easy as click-listen-learn.

To find out more about this workshop visit SWFLN’s Continuing Education Calendar.

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