NEFLIN Emotional Intelligence: Why It Matters in Your Workplace: 2-Part Webinar


IMPORTANT: This is a 2-part webinar that meets Tuesdays, May 13 AND May 20 from 2:00 – 3:30 pm ET. You must attend both sessions.

Emotional Intelligence – maybe you’ve heard the term, but what in the world does it mean?  The short answer is simply being intelligent about emotions – yours and others’.  The longer – and much more interesting – answer will fascinate you.  Don’t miss this intriguing 2-part series!

Part 1 – Tuesday, May 13, 2014

In the first session of this 2-part series, we’ll discuss the idea of Emotional Intelligence and why interest in the field is increasing.  We’ll delve into how our behavioral styles can affect our levels of emotional intelligence.  We’ll also take a closer look at emotions:

  • What are emotions anyway?
  • Are we even aware of them when they happen?
  • Can we control them?

Then we will “look in the mirror” and begin to explore the first of the four elements of Emotional Intelligence.

Part 2 – Tuesday, May 20, 2014

In the second session, we will investigate the other three elements of Emotional Intelligence – by probing how we deal with our own emotions and how our emotions affect our interactions with others.  We’ll also discover the potential for improving our emotional intelligence, why that matters in the workplace, and why it might be challenging to do so.

Virtual Trainer: Linda Bruno, Library Consultant


This is an online class. Access information will be emailed one week ahead.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.

Cancellation Deadline is 9 am on Friday, May 9.
Otherwise, no show fees may apply. See all NEFLIN CE policies at

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