Successfully Dealing with Conflict in Your Library Organization (PLAN)

Conflict can be good, bad and sometimes even ugly. It can be handled quickly or dragged out over months and sometimes years. Conflict certainly exists in our lives, you may think of a person, place or thing that has or continues to cause conflict in your life today.

This interactive workshop has one main goal: To give you a proven approach (or approaches) that you can use whenever and wherever conflict arises!

Bring your conflict scenarios and situations with you to this workshop and be prepared to leave with a tool or technique that you can immediately apply. This workshop includes an assessment to help you to determine your Conflict Style and the Style of the person(s) that you are in conflict with to help you to more successfully deal with these situations.

Instructor: Andrew Sanderbeck

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