Do you long to write something for a professional publication? Are you eager to contribute to the library literature? If you have your content idea but don’t know how to pitch it or where to start, this webinar will guide you. Here’s what you’ll learn in this webinar: How to approach an editor with an …
Mindfulness continues to be a hot topic in the library industry. But what exactly is mindfulness, and how can you use these techniques to lower your stress, minimize the chaos, and “be in the moment?” In this informative and interactive program, we’ll explore the 9 Essential Qualities of Mindfulness (based on the work of Melanie …
There’s no doubt about it – for many of us, handling discipline is probably one of the things we dread most about our jobs. Yikes! The key is to understand the importance of doing what we dread the most – handling it! So often, we try to ignore it, hoping it will go away. Does …
PLAN Webinar: How to Handle that Dreaded Discipline Problem with Linda Bruno Read More »
According to many human behavior experts, one of the deepest needs for most members of our species is to feel appreciated – particularly in the workplace. Yet something so simple is often overlooked in our day-to-day rush to “get the work done.” In this 60-minute webinar, we’ll talk about why praise is so important, and …
PLAN Webinar: The Incredible Power of Praise with Linda Bruno Read More »
It’s official – there is simply too much to do to ever get it all done! Funding cuts, fewer staff, higher expectations for programming and services…it all adds up to “not enough time in the day.” Our first priority is to take care of our patrons, of course. But that’s just the beginning of what’s …
PLAN Webinar: Arresting the Time Robbers in Your Life with Linda Bruno Read More »
We say that our staff members are the most important resource for achieving the library’s mission and goals. Supervisors spend valuable time to recruit, interview, and hire the right person at the right time. And yet often, once the new employee is just another staff member, it’s easy to forget to look at them as …
PLAN Webinar: Tapping into Employee Talents with Linda Bruno Read More »
Have you ever noticed how easy it is to get drawn into the world of the “Negative Nells?” And how much more difficult it is to join Positive Paul’s party? Have you ever noticed that we often tend to share our negativity with others – our co-workers and our patrons? They often “catch” our negativity, …
If you look up the word “patience”…oh wait, you don’t have time to look up words, right? Who has the patience to do that anymore? Well, if you did decide to look it up, here’s what you’d find: “the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.” Our next …
PLAN Webinar: Patience! How to Get It – How to Keep It! with Linda Bruno Read More »
Many people find it intimidating to have to share an idea or to “speak up” about something to a colleague, peer, or higher up. And being seen by others as someone who is more passive, introverted, and quiet probably doesn’t help. Fortunately, having a more assertive voice and presence doesn’t mean you have to change …
Customer service – we hear about it every day, if not every hour! Sadly, what many call “service” in today’s world is simply the minimum attention required to get the transaction over with. We all know that with budget cuts and the ever-present “doing more with less,” there is still a need to make sure …
PLAN Webinar: Turning Patrons into Cheerleaders with Linda Bruno Read More »
